I have really come to enjoy the new reality series called "AIRLINE" which airs Monday nights at 10-11 p.m. and repeats later on at 2 a.m. on A&E (Arts and Entertainment cable network). The series follows actual passengers and their "thrills, chillls and spills" behind the scene of Southwest Airlines...some who call it the Greyhound buslines of the 21st Century.

After last night's episodes I don't know if I can ever face one of these customer service reps and not feel embarrassed for my fellow members of the human race. I mean, how the passengers treat the customer service reps with such repugnancy and disrespect. I swear I could never be a customer service rep for an airline without ending up behind bars...and these people keep up a generally good attitude when dealing with some absolute scum of the human race.

My hat is off to the employees of Southwest Airlines!!!!